Investigator Site Support
Site Lab Navigator
Streamlining laboratory operations with a robust platform, centralized data, real-time monitoring, and unmatched site support
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Precision and Productivity
Advanced tools and automation minimize manual tasks, reduce errors, and enable faster decision-making, giving your site more time to focus on delivering high-quality results.
Proactive Site Support
Backed by unparalleled support services, Site Lab Navigator helps resolve queries, streamline processes, and ensure your site is equipped to navigate even the most complex trials with confidence
Purpose-Built for Investigator Sites
Developed with the specific needs of investigator sites in mind, Site Lab Navigator offers a user-centric platform designed to enhance functionality and reduce the administrative load.
Seamless Data Centralization
By bringing real-time monitoring, alerts, and essential laboratory information into one unified system, Site Lab Navigator ensures teams have what they need when they need it—no wasted time or effort.
Sustainability in Practice
From smarter inventory management to waste reduction, Site Lab Navigator aligns operational efficiency with sustainability goals, helping sites make a positive environmental impact.
Site Portal - Streamline, Simplify, Succeed
Revolutionize your operations with the LTMS Site Portal
- Unified Dashboard: Navigate effortlessly with a site-centric design built for simplicity and speed.
- Real-Time Insights: Track samples, monitor progress, and receive alerts instantly for better control.
- Smart Kit Ordering: Prevent overstocking and reduce waste with real-time inventory alerts that boost sustainability.
IQVIA One Home for Sites
The IQVIA Laboratories Site Portal is seamlessly integrated into One Home for Sites providing enhanced accessibility and convenience for users already leveraging this platform. As part of this connected ecosystem, the Site Portal enables streamlined workflows and centralized access, supporting more efficient and effective clinical trial operations.
General Site Support Information
IQVIA Laboratories' investigator site support service ensures site personnel have instant access to critical laboratory information and expert guidance through our easy-to-use site portal and global telephone support. Available worldwide, our multilingual team—fluent in 9 languages—delivers prompt, reliable assistance to resolve queries and address questions with professionalism and expertise.
Site Portal (QLIMS/LTMS): Account Access and Login
Your study team will request Site Portal account access for you at the beginning of the trial. For the first trial for which you are granted access, you will receive a welcome email containing the link to the system (https://ltms.q2labsolutions.com/#/portal), confirmation of your username (your email address) and instructions on how to set-up/ create your password the first time you log in.
If you already have access to the Site Portal and a request has been submitted to add a new protocol to your account, an additional welcome email will not be received on completion. Instead, the trial data will appear within the system for you when available.
If you require account access and have not yet received it, please contact us using the details on page three of this manual.
If you cannot remember your password and have previously completed a password profile, you can select the “Forgot Your Password” link and follow the steps to unlock your account.
ResultView (TopCat) Login
Lab Certifications and Accreditations
Sample Collection, Packing Instructions and Shipping
Packing Instructions
Help and Training
Dangerous Goods Training Requirements
IATA certification is required for all staff responsible for packaging and shipping specimens on dry ice.
If your site needs IATA certification, please visit www.worldcourier.com/training to receive training materials.
