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Driving operational improvements and quality of our services

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Science Innovation

Uniquely positioned to shape, validate, and deliver biomarker assessments that strive to improve patient outcomes across diverse Therapeutic Areas

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We are IQVIA Laboratories, a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions.

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Our commitment to customer success is embedded in every facet of our operations.

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Science Innovation

Uniquely positioned to shape, validate, and deliver biomarker assessments that strive to improve patient outcomes across diverse Therapeutic Areas

Learn more
card-3216_Biochemistry expert scientific with eyeglasses
Digital Innovation

Driving operational improvements and quality of our services

Learn more
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Clinical Laboratory Project Management

With the incredible complexity involved in clinical trials, your study's success depends on excellent central lab project management support

Industry-leading Science

IQVIA Laboratories puts unsurpassed resources, knowledge and experience in laboratory management to work for you on each clinical trial study. Not only do we give our customers access to one of the broadest test menus in the industry (including novel and proprietary assays), but we provide experienced project management staff to support the highest level of delivery quality. We have seasoned project managers that have experience at managing very large clinical trials, including trials with more than 10,000 subjects.

Serving as the single source of contact, our veteran project managers will keep your study on-time and on-budget. They provide:

  • Management of internal and global communications
  • Local knowledge and expertise around the world
  • Regional support for kits and logistics
  • Detailed budget management
  • Risk-and-solution focus with a customer service mindset
  • Study specific monitoring for proactive oversight of all key parameters
  • Proactive study planning and management

Innovative Solutions

IQVIA Laboratories has developed the Laboratory Trial Management System (LTMS™), to create an industry leading Clinical Trials Management System. LTMS enables IQVIA Laboratories to manage all the components for a clinical trial from one system.

Our mission of treating each sample as if a life depends on it is reflected in the sample centric approach we have taken whist designing LTMS.   

LTMS utilizes technology such as artificial intelligence and optical character recognition to increase automation and create efficiencies whenever possible. 

 

More Efficient Study Startup + Improved Quality = Better Study Startup Experience

 

Partnership Approach

Our integrated study management approach includes a proactive and cross-functional management team complemented with your own "self-service" reporting tools to ensure you have the most comprehensive study support and delivery in the industry.

You will work with a highly trained project manager who functions as your single source for information on your central labs tests, simplifying the entire study process and maximizing quality and efficiency.

From study set-up, kit creation, database design and site communication, to sample handling, reporting and database lock, your IQVIA Laboratories project manager proactively identifies and manages every risk to help ensure you receive consistent, meticulous results when you need them. 

Responsive investigator site support enables better performance:

  • Multilingual investigator support that provides rapid response to inquiries
  • Language line interpreter services in 144 languages
  • Streamlined resolution of data clarifications with validity checking to ensure a clean database
  • Rapid communication of alerts to clinical investigator sites
  • Visit-specific, user-friendly testing kits to ensure appropriate specimen collection
  • Secure online portal enables investigators to view and respond to all lab reports and queries
Not only are we committed to ensuring the quality and accuracy of your studies, we’re also dedicated to making the entire process – from startup to timely database lock – seamless and simple for you.  Our staff of project management professionals have the experience and expertise to effectively and successfully lead your study. 

98-99% ON-TIME delivery performance

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