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Science Innovation

Uniquely positioned to shape, validate, and deliver biomarker assessments that strive to improve patient outcomes across diverse Therapeutic Areas

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We are IQVIA Laboratories, a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions.

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Our commitment to customer success is embedded in every facet of our operations.

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Science Innovation

Uniquely positioned to shape, validate, and deliver biomarker assessments that strive to improve patient outcomes across diverse Therapeutic Areas

Learn more
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Digital Innovation

Driving operational improvements and quality of our services

Learn more
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EMEA Contact Information

for Investigator Site Support

Hours of Operation

 

Region Operating Hours
Europe 08:00 - 18:00 (CET) 
(Monday to Friday) **

 

** IQVIA Laboratories may change opening hours as required.

For laboratory questions, please call toll free:
Country Phone Country Phone
Austria 0800 201 046 Lithuania 880030995
Belgium 0800 74 531 Luxembourg 8002 1208
Bulgaria 00800 116 4422 Netherlands 0800 0226 167
Croatia 0800 222 371 Norway 800 136 23
Czech Republic 800 143 526 Poland 00800 44 11242
Denmark 80 88 08 61 Portugal 800 844 212
Estonia 8000044408 Romania 0800 894 975
Finland 0800 113 215 Russia 580 9420 (if site is in Moscow) or 495 9420 (if site is NOT in Moscow)
France 0800 90 76 78 Serbia and Montenegro 01506 814 699
Germany 08000 82 47 65 Slovakia 080000 4757
Greece 00800 4412 2156 Slovenia 0800 80463
Hungary 06800 12 652 Spain 900 99 44 39
Iceland 800 8133 Sweden 020 79 35 22
Ireland 1 800 535 077 Switzerland 0800 55 75 07
Israel 1 80 943 2060 Turkey 00800 4491 3603
Italy 800 876 171 Ukraine 0 800 502 133
Latvia 80003567 United Kingdom 0800 783 0124

Or use the general telephone and fax numbers.

 

Countries that do not have a country specific toll free number listed should use the general telephone/fax numbers and email address provided below.

 

Europe:
Investigator Services (IS) Phone:  + 44 (0) 1506 814 699 
IS Fax:  + 44 (0) 1506 816 093
Back-up IS Fax:  + 44 (0) 1506 816 090

 

Please note sites can also email any queries or report requests by contacting our IS department on the email address provided below:
IS e-mail: investigatorservices@iqvia.com

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