Asia-PAC Contact Information
for Investigator Site Support
Investigator Services Department Hours of Operation:
| Region | Operating Hours |
| Singapore | 08:30 - 18:00 (Singapore Time) (Monday to Friday)** |
| Japan | 09:00 - 17:30 (Japan Time) (Monday to Friday)** |
| China | 09:00 - 18:00 (China Time) (Monday to Friday)** |
| India | 08:30 - 18:00 (Singapore Time) (Monday to Friday)** |
**IQVIA Laboratories may change opening hours as required.
IQVIA Laboratories CONTACT INFORMATION AND TOLL FREE NUMBERS
For laboratory questions please call toll free (or direct line*):
| Country | Phone |
| China | 8008101165 (landline) / 4006301596 (mobile) |
| Hong Kong | 800-90-3472 |
| India | 000 800 050 3147 |
| Indonesia | 001-803-65-7422 |
| Korea | 00798 651 7102 |
| Japan | 0120 936 915 |
| Malaysia | 1800-80-1641 |
| Pakistan | +65 6602 1148 * |
| Philippines | 1800-1651-0239 |
| Taiwan | 00801-65-1377 |
| Thailand | 001-800-65-6270 |
| Australia | 1-800-128-829 |
| New Zealand | 0800-44-2274 |
| Vietnam | +65 6602 1148 * |
| Sri Lanka | +65 6602 1148 * |
| Bangladesh | +65 6602 1148 * |
| Singapore | +65 6602 1148 * |
Or use the general telephone and fax numbers
Singapore & India:
Investigator Services Phone: +65 6602 1148
Investigator Services Fax: +65 6274 4292 / 6278 7275
Japan:
Investigator Services Phone: 0120 936 915
Investigator Services Fax: 0120 981 856
China:
Investigator Services Phone: +86 10 8783 5024
Investigator Services Fax: +86 10 8783 5196
Please note sites can also email any queries or report requests by contacting our investigator services department on the email address provided below:
Investigator Services E-mail: ISTEAM.SG@iqvia.com
Services
